---
title: "Choosing the Right Insurance Agency: Local vs Lizard"
description: Choosing the right insurance agency can be difficult. Here's five reasons why we think you should choose a local agency over an online provider!
image: https://blog.myarnoldteam.com/hubfs/LOCAL%20VS%20LIZARD.jpeg
---

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    - [Scott City](https://www.myarnoldteam.com/scotty-city)
    - [Sikeston](https://www.myarnoldteam.com/sikeston)
    - [Phoenix](https://www.myarnoldteam.com/phoenix)
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    - [Boat Insurance](https://www.myarnoldteam.com/boat)
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![](https://blog.myarnoldteam.com/hubfs/LOCAL%20VS%20LIZARD.jpeg)

# Choosing the Right Insurance Agency: Local vs Lizard

 Published by [Marcus Harris](https://blog.myarnoldteam.com/straight-talk/author/marcusharrisvgmail-com) on  Jan 26, 2023 8:30:00 AM

*Originally published 11/10/20 - Updated 1/26/23*

Making [an insurance claim](https://blog.myarnoldteam.com/straight-talk/tough-conversations-after-a-commercial-claim) can be stressful when you have just been involved in a [car accident](https://blog.myarnoldteam.com/straight-talk/what-to-do-when-you-get-in-a-car-accident-a-step-by-step-guide) or [sustained damage](https://blog.myarnoldteam.com/straight-talk/how-to-address-flood-and-water-damage-in-your-home) to your home or business. You need the executive on the other end to be compassionate and helpful. If you can think of a time when that did not happen, we would be willing to guess that you had insurance with a national company and not a local one. The element of human connection often becomes lost in chain insurance, reducing people to little more than a case number.

Arnold Insurance is a local insurance agency that [does things differently](https://blog.myarnoldteam.com/straight-talk/reintroducing-arnold-insurance). We know that accidents and bad luck can happen to anyone. Our job at Arnold Insurance is to answer your questions thoroughly and walk you through the claims process with transparency and compassion. Our family-centered approach is just [one of many advantages of working with a local agency](https://blog.myarnoldteam.com/straight-talk/arnold-insurance-honors-small-business-owners).[![Download-our-free-ebook-be-the-difference-arnold-insurance](https://no-cache.hubspot.com/cta/default/8185661/a703bbb6-6bd4-4250-b7ed-0f228d14930f.png)](https://cta-redirect.hubspot.com/cta/redirect/8185661/a703bbb6-6bd4-4250-b7ed-0f228d14930f)

### **We’re Relationship Focused**

One thing that sets our local agency apart is that we focus on [building relationships](https://blog.myarnoldteam.com/straight-talk/the-future-of-the-agent-and-customer-relationship-in-insurance) first, always prioritizing people over profits. We understand that developing trust is crucial in the insurance industry. Without trust, it can feel like all your insurance company cares about is collecting premiums. This is the reason we focus on building trust with clients that ultimately leads to a friendly and respectful business relationship. Trust is integral to providing you with the best and most personalized insurance products available.

### **We Want to See You Succeed**

Another advantage of working with a local agency is that our executives invest themselves in your success. When our [commercial clients](https://info.arnoldic.com/commercial-insurance-handbook) succeed in business, we succeed as well. We know that operating a business can be more stressful than usual in these challenging times. Arnold Insurance wants to remove some of your burdens, not add to them.

[Our executives](https://www.myarnoldteam.com/team)are happy to discuss your business goals and how our insurance products can help you meet them. You shouldn’t be surprised if you receive a phone call occasionally just to see how things are going. When was the last time a national insurance provider did that? We care just as much about our personal insurance clients and like to check in with them as well. As a local insurance agency, we welcome your calls, emails, and visits. We see them as a reason for our work, not an interruption to it.[![Download-our-free-ebook-Small-business-guide-to-proper-insurance-coverage](https://no-cache.hubspot.com/cta/default/8185661/c3528669-9d27-46f9-9d63-e2bc2a357a2c.png)](https://cta-redirect.hubspot.com/cta/redirect/8185661/c3528669-9d27-46f9-9d63-e2bc2a357a2c)

### **Guidance with a Claim**

Have you ever needed to make [an insurance claim](https://blog.myarnoldteam.com/straight-talk/common-auto-claims) and needed someone to answer questions or help you understand the process better? It can be frustrating when you call an insurance agency for help only to hear the message to go to its website for answers or to go through several voice prompts to find an executive to assist you. Your calls go directly to us, not a call center. That means you can depend on a friendly, helpful executive for help with filing a claim.

### **Professional Advice**

Determining insurance needs can be challenging, especially for [small business owners](https://blog.myarnoldteam.com/straight-talk/the-small-business-guide-to-proper-insurance-coverage-ebook). Is general liability insurance enough or should you consider business income coverage too? Our executives take the time to listen to your needs, explore all options, and only recommend policies that benefit you. Engaging in hard sales tactics is just not the way we do business.

### **If You Have Questions, We Have Answers**

Our local insurance agency understands that needs change and is here for you through all life’s stages. We welcome your questions and are happy to answer them, even if it means doing a bit of research and getting back to you. It is the least we can do for a member of the [Arnold Insurance](https://blog.myarnoldteam.com/straight-talk/arnold-insurance-the-legacy-of-family-values-lives-on) family.

The advantages of working with a local agency outweigh settling for a lizard company online. Arnold Insurance offers numerous lines of insurance for your home and business needs. Are you ready to switch to a local insurance agency? [Contact us](https://www.myarnoldteam.com/contact), we’d love to talk!

[![Arnold-Insurance-More-Information](https://no-cache.hubspot.com/cta/default/8185661/e1e88808-0307-4ab7-a525-3eb810bb1b69.png)](https://cta-redirect.hubspot.com/cta/redirect/8185661/e1e88808-0307-4ab7-a525-3eb810bb1b69)

Tags: [Family](https://blog.myarnoldteam.com/straight-talk/tag/family), [coverage](https://blog.myarnoldteam.com/straight-talk/tag/coverage), [Support Local](https://blog.myarnoldteam.com/straight-talk/tag/support-local)

[Back to Blog](https://blog.myarnoldteam.com/straight-talk)

## Related Articles

<https://blog.myarnoldteam.com/straight-talk/arnold-insurance-the-legacy-of-family-values-lives-on>

## [Arnold Insurance: The Legacy of Family Values Lives On](https://blog.myarnoldteam.com/straight-talk/arnold-insurance-the-legacy-of-family-values-lives-on)

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## [The Good, the Bad, and the Captive: Comparing Different Insurance Structures](https://blog.myarnoldteam.com/straight-talk/the-good-the-bad-and-the-captive)

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<https://blog.myarnoldteam.com/straight-talk/contractor-insurance-5-tips-for-choosing-the-right-policy>

## [Contractor Insurance: 5 Tips for Choosing the Right Policy](https://blog.myarnoldteam.com/straight-talk/contractor-insurance-5-tips-for-choosing-the-right-policy)

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